The Information Officer — Role, Authority, and Accountability

This module establishes the legal foundation of the Information Officer role under POPIA.

You will master the statutory basis created by Sections 55 and 56, understand what your eServices Portal registration means in legal terms, and learn precisely what you can delegate to Deputy IOs — and what accountability remains with you regardless. The module addresses personal liability directly, providing practical strategies for managing your exposure through documentation and defensible decision-making. You will also learn how to engage effectively with the Information Regulator, transforming that relationship from a source of anxiety into a genuine compliance asset.